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IT Support

Effectively manage IT requirements across a school or MAT using  FrogLearn.


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Download the IT Support solution card.

Save up to £3000 using Frog...

Establish an IT Support system for your school or MAT using FrogLearn. It can be anything from an equipment booking facility through to a fully managed ticketing system and knowledgebase. 

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Create a knowledgebase to support your teams

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Setup booking calendars for all resources

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Manage user groups and set permissions

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Administrate system wide preferences

Total control for IT Teams and clear guidance for Teachers

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Customise
and Manage

There’s flexibility within the IT Support System to customise elements such as background screens and additional features can be built using FrogCode. 

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Support
knowledgebase 

Relieve the strain on the network team by building a knowledgebase within the IT Support System, enabling users to look for a solution prior to opening a ticket. Common questions can be answered quickly reducing time to resolution.  

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Comprehensive
Ticketing System

Staff can use their existing Frog login to access IT support and log tickets. The IT team can allocate tickets and easily view open tickets (overall or attached to an individual team member).

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Powerful
Insights

Network managers can use the featured analytics to report back to senior leaders on usage and performance.

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Built using FrogLearn


Your educational operating system with something for everyone - staff, students, governors and parents. Making life easier and reducing workload through a single platform that you can build on over time, at your own pace.

There's many things that FrogLearn can be used for, be inspired with our Education Solutions.

 

The power of FrogLearn

This solution was created as part of the The Frog Academy

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