Contact us

Experiencing issues? Check our Service Status page for further information.

Calling the Frog office

In line with government's current advice, our office in Halifax is closed with staff working remotely.

Frog is still open and you can call using the usual numbers 01422 250800 and 01422 395939 - on either line you will be presented with three options:

Option 1 - Reception

Option 2 - Support

Option 3 - Sales

If unsure, please select Reception (Option 1) and you will be passed on to the right member of staff, just like usual! 


Request Call-back

If all phone lines are busy please request a call-back by completing the following form...

 

Request a call-back


I'm a Frog Customer

I'm a Frog customer and I need technical advice and support...

Please get in touch with our Technical Support Team:


Phone: 01422 395 939

Email: support@frogeducation.com

Ticket System: https://support.frogeducation.com


I'm a Frog customer and I need help setting up my platform to support teaching and learning during the Coronavirus outbreak...

If you are a Frog customer and I have a non-technical question the best team to contact is the Customer Success Team...
 

Contact Customer Success

Please get in touch with our Customer Success Team. Fill in the form below and a member of the team will get in touch!


I'm not a Frog Customer

We are keen to provide support for all schools where we can, if you don't have Frog but would like information on how we work, please get in touch!

If you would like assistance and feel Frog may be able to help please get in touch by filling out the form below:

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General Enquiries
 

Phone: 01422 250800


Email: hello@frogeducation.com


Twitter: @frogeducation

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Existing Customers
 

Phone: 01422 250800


Email: customersuccess@frogeducation.com

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Technical Support
 

Phone: 01422 395939


Email: support@frogeducation.com


Ticket System: support.frogeducation.com