At times there may be a requirement for a user to clear their browser cache to resolve display / data issues. Frog has created some step by step instructions to assist users in clearing the necessary browser cache items.

NOTE - When clearing cookies, any active sessions within your browser session may prompt you to log back in.

Windows Devices

Click on the link below for instructions on how to clear your browser cache on a Windows device for the following browsers:

• Firefox
• Google Chrome
• Microsoft Edge

macOS Devices

Click on the link below for instructions on how to clear your browser cache on a Windows device for the following browsers:

• Firefox
• Google Chrome
• Microsoft Edge
• ​​​​​​​Safari